Citrix Online's GoToAssist Express is a remote-support service tailored to small businesses and IT consultants that want to provide technical support to remote workers. The service is easy to set up, ...

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

Save big (up to $1,875) on small business tools with our free membership, business.com+ Business.com aims to help business owners make informed decisions to support and grow their companies. We ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

At times it might be convenient or timely for a Technology Support staff member to diagnose or troubleshoot your computer remotely. They may be able to fix or troubleshoot your computer from their ...