In today's Asking Eric column, R. Eric Thomas shares a reader's advice about how to best deal with customer service ...

Exclusive: Florida man Tristen Elijah Giroux allegedly became enraged after becoming stuck in a phone tree while calling U.S.

BOA honored their lifetime guarantee and quickly supplied new parts and instructions; I provided the labor. Here’s how it ...

A sex offender who was hired by the state to work for the RMV has been fired, the Herald has learned. Leonard Shuster, a registered sex offender in Florida who moved up to Massachusetts after serving ...

Missourians who work for the Internal Revenue Service in Kansas City are feeling the effects of the government shutdown, as ...

Thankfully, the process is fairly simple. Call the number on the back of your card to speak directly to a customer service ...

The Employment Security Department (ESD) is adjusting unemployment benefits call center hours to help process the growing ...

That said, finding the top CRM tools can feel overwhelming at first glance. Narrowing it down, there are five worth reviewing ...

A lift in one of two customer entrances to the Altoona Post Office connecting the foyer to the main floor eight steps higher has been out of order for almost two years, forcing people with ...

Amazon confirms 14,000 layoffs after CEO says AI likely to lead to job losses. Multinational technology company Amazon is ...

The challenges of implementing AI agents in retail are less about tech and more about nerves, according to Williams-Sonoma, which moved from concept to live AI agents in under a month.

Thrifty Car Rentals UAE today launched the UAE’s first self-service digital car rental kiosk, a milestone in its ...