Global telecommunications provider teams with CX platform company to deliver AI-driven customer engagement solutions across 190+ countries.
The best smartphones are useless if your service isn't up to par, and this company keeps its customers happier than any other ...
Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...
NEW YORK, Oct. 30, 2025 (GLOBE NEWSWIRE) -- Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America’s Best Customer Service, ...
Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...
A major outage across the company's platform's appears to be happening, with issues with Azure knocking out Microsoft 365 ...
At the intersection of innovation and aloha, Hawaii Dental Service (HDS) provides customer service that’s truly rooted in ...
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Robocalls are the top U.S. consumer complaint. How California and tech companies are fighting back.
How many spam calls have you gotten so far today? Unwanted robocalls are Americans' number one consumer complaint, and CBS ...
Leading one of Amazon's fastest-growing regions, the VP Amazon MEAT details the pursuit of minutes-long delivery and the use ...
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