In a new Lending Tree survey, 27% of respondents said they had purposely taken an item without scanning at the self-checkout.

A new national survey reveals that more Americans than ever are secretly taking items at self-checkout — and they're blaming ...

What was meant to streamline the transaction has, paradoxically, produced friction. The now-ubiquitous “wait for assistance” ...

Self-checkouts are frustrating Canadians, driving up shrink and eroding trust, prompting retailers to rethink the model as ...

A spokesperson for the grocery chain confirmed the company is planning to open its first location in Byron Center.

I set off the alarm at the grocery store over the weekend. I wasn’t going to mention it, but it’s always best to get ahead of ...

Self-checkout promised speed and convenience, but it has quietly become one of the easiest places for criminals to steal card data in bulk. As retailers push more shoppers toward unattended terminals, ...

I set off the alarm at the grocery store over the weekend. I wasn’t going to mention it, but it’s always best to get ahead of a breaking news story. My story, my spin. I’ve never set off an alarm ...

Grocery stores become a lot more strategic during the Christmas season. Shoppers have longer lists, tight timelines, and a ...

I set off the alarm at the grocery store over the weekend. I wasn’t going to mention it, but it’s always best to get ahead of ...

Fareway Stores Inc. has broken ground on a new 17,000-square-foot location at the corner of 1st Street and Route 6 in Coal ...