While most retailers already have loyalty programs and promotional strategies in place, the experience of receiving value hasn’t kept pace with shopper expectations. The issue isn’t a lack of ...

Reputation's GEO Readiness Audit helps multi-location brands understand and improve how they are represented in AI-generated search results.

Dave Rhodes, was named CEO of Verint near the end of February. He brought to the role decades of experience growing and scaling software businesses. He joined Calabrio as CEO in 2024, leading the ...

Jump Unveils Account Opening and Workflow Innovations for Advisors. Jump, a provider of artificial intelligence solutions for advisors and financial services professionals, has re ...

Agentic AI guidance expands CallMiner RealTime, delivering on-demand, context-aware support to contact center agents during live customer interactions.

Engage, a marketing and customer relationship layer built directly into the ticketing platform. vivenu Engage eliminates manual exports, enabling event organizers to segment, target, and reward buyers ...

Aampe completes the architecture with the decisioning layer: autonomous, individual-level decisioning powered by a semantic label taxonomy that enables transfer learning across campaigns. "Every ...

Contentful Palmata uncovers what shapes AI-generated answers and translates those insights into actionable content decisions.

Markup Content Guardian Agents screen materials for brand voice, audience fit, accuracy, human voice, and AI citability.

Alorica, a provider of customer experience and digital transformation services, is making Crescendo's AI-native customer experience platform available to all current and prospective clients.

Dentsu clients can now match target audience attributes directly against creator audience data surfaced in dentsu's CreatorIQ database.

Aurasell Agent Builder enables go-to-market teams to build, orchestrate, and operationalize AI-powered workflows using natural language, unified customer context, and built-in governance.