Public Service Commissioner Annie Bukacek, also a doctor in private practice, is using state equipment to copy medical ...

Intelligent call routing automatically prioritizes high-value or time-sensitive interactions based on business rules or ...

Empower your frontline team by mastering the top 5 essential skills and learn how strategic leadership uses Call Center QA to ...

Five-minute mindfulness practices helped students in our Mindfulness and Resilience to Stress at Work course feel more ...

The Blazers sprinted away from a day-and-a-half of surreal chaos, steamrolling the vaunted Golden State Warriors at the Moda ...

Activision has announced an eye-catching free trial of Call of Duty: Black Ops 6 that just so happens to clash with the launch week of rival first-person shooter Battlefield 6. The week-long free ...

Aaron McKinley is a writer, blogger and video game enthusiast with over five years of experience in web content and many more in playing games until the wee hours of the morning. His work spans many ...

DENVER (KDVR) — Facing major budget shortfalls, Denver is cutting back hours and staff for its call center that assists residents with city services and looking to leverage an artificial intelligence ...

LOUISVILLE, Ky. (WDRB) -- The Muhammad Ali Center celebrated Saturday with a free festival for the community the famous boxer loved so much. Guests could tour the museum for free and enjoy games and ...

The Ravens have signed guard Kenyon Green to their practice squad, giving the former first-round pick a chance to establish himself in Baltimore. Green was waived by the Philadelphia Eagles a week ago ...

President Donald Trump threatened to fire top military officers who disagree with him. Defense Secretary Pete Hegseth told an audience of generals and admirals that the military had decayed. He ...

Officiating has been the hot-button issue throughout the WNBA playoffs, and that won't change after the Indiana Fever shot more than three times as many free throws as the Las Vegas Aces in their ...