However, one customer shares his own approach when it comes to tipping servers at restaurants, which has some people agreeing with him and others raising their eyebrows.  The customer claimed that he ...

For travelers used to leaving a few extra bills at every meal, visiting a country where tipping isn’t expected can feel ...

It is considered standard for customers to tip service workers, such as restaurant servers, taxi drivers, hair stylists, and ...

At the intersection of innovation and aloha, Hawaii Dental Service (HDS) provides customer service that’s truly rooted in ...

Customer feedback isn’t just a nice-to-have; it’s actually one of the most important pillars of business success. Without a strong feedback loop, your customer service strategy is kinda incomplete, an ...

What makes us tip? A new study explores two main motives: genuine appreciation for the service and conformity with social ...

When your phone struggles to find signal, don't just blame your carrier. Try these troubleshooting tips first.

Every extra click, repeated detail or delay in routing isn’t just friction—it’s a signal that a business hasn’t designed its ...

The deadline for public comment on the proposed No Tax on Tips rule is this week. Restaurant industry groups say the rule ...

Kansas may not be known as a state that is at high-risk for wildfires, but Kansas Forest Service specialist Shawna Hartman said Kansas ranks in the top five states nationally for the number of ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

But this mentality has a downside that is less often discussed: it shifts the balance of power away from service workers and toward customers. This shift has become even more dramatic in recent years, ...