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A few years ago, a design lead shared a thought-provoking statement, “If design is how it looks and feels, data is how it performs.” Designers solve problems, guided by empathy and intuition. In our ...

Ollie Fielding is a product and technology leader focused on designing digital tools that make healthcare easier to navigate. As co-founder of Lizzy Care Inc., he builds products that support families ...

I have always been enthusiastic about people; it’s exciting to see how everyone is different, from what inspires them to what they dislike, to their individual personal preferences. As a designer, ...

If you are a UX designer, you have likely felt the industry shifting beneath your feet. The culprit? Generative Artificial Intelligence (AI). It’s the topic in every team meeting, the subject of ...

As a product designer working in the tech industry, I experience firsthand how rigid design systems can slow innovation and limit creative problem-solving. This article explores how rethinking design ...

Political Design is the framework that determines what gets built, how it functions, and who benefits from it. It exists at the intersection of individual values, team dynamics, and industry ...

Imagine it’s 7:00 a.m. Your phone, lying quietly on your bedside table, suddenly lights up, and your alarm rings. You sit up, turn off the alarm, and pick up your phone. Before you fully awaken or ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

Daily, I collaborate with stakeholders to build products that address customer needs, which presents both opportunities and challenges. Not only does each stakeholder bring diverse viewpoints to the ...

In a dim room, a faint chill brushes against my skin. The eerie silence is only broken by the distant hum of an air conditioner. My heart, usually steady, starts racing, echoing in the stillness. My ...

People often think about the employee experience, or EX, when there is an immediate problem to solve; perhaps there is a crisis like a global pandemic, war, recession, or a shift in culture. As well, ...